Insurance Information

Our insurance coordinators deal with many different insurance companies. Some companies offer many different dental and medical plans. These companies can change benefits, co-pays, and deductibles many times throughout the year. We do our best to provide you with accurate coverage estimates based on information available to us. At times, it is almost impossible to accurately estimate a patient’s insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed. Dealing with these companies can be difficult and time consuming. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance is current.

Private & Group Insurance

As a courtesy to our patients with medical and/or dental benefit plans, we will submit necessary claim forms, receipts, and other information to your insurance company.

Upon receipt of an insurance payment, any balance due will be billed to you. If you have deposited an excessive co-payment, it will be refunded to you.

Patients without Insurance

In order to control the cost of billing, full payment is required the day of service for all procedures.  We accept cash, Visa, MasterCard, Discover, and American Express.  We also accept CareCredit for services that exceed $300.00.

Patients with Insurance

We will be happy to process your dental insurance claim for  you. For major services, we will submit a pre-treatment estimate to your insurance company. We will ask that you pay your estimated portion on the day the services are performed.  Any remaining balance not covered by your insurance company should be paid by you within 30 days or a finance charge of 1.5% a month will be applied.

Please remember that insurance is considered a method of reimbursing the patient for fees paid to the doctor and is not a substitute for payment.  Some companies pay fixed allowances for certain procedures and others pay a percentage of the charge.  It is your responsibility to pay any deductible amount, co-insurance, or any other balance not paid for by your insurance.

**ATTENTION: PATIENTS WITH DELTA DENTAL, BLUE DENTAL, UCCI THROUGH THE ROCK ISLAND ARSENAL AND BCBS-FEP INSURANCE; WE WILL REQUEST FULL PAYMENT FROM YOU AT THE TIME OF SERVICE.  THESE INSURANCE COMPANIES PAY YOU, THE PATIENT AND NOT US, THE PROVIDER.**